FAQs
Find answers to common inquiries below. For further assistance, our scientific support team remains available through any channel.
What purity standards do your peptides meet?
All peptides undergo rigorous third-party testing, typically achieving 98%+ purity with full analytical documentation including HPLC and mass spectrometry reports.
Do you offer both small and bulk quantities?
Yes. We supply research-scale milligram orders through multi-kilogram commercial batches, maintaining identical quality standards across all quantities.
Which countries do you ship to?
We deliver worldwide with regional fulfillment centers across North America, Europe, Asia-Pacific, and emerging markets.
What is your typical delivery time?
Delivery varies by location. USA clients may qualify for same-day dispatch; international orders typically arrive within 3–7 business days.
How are peptides shipped to ensure stability?
All shipments utilize cold-chain packaging with temperature monitoring to maintain peptide integrity from our facility to your laboratory.
What payment methods do you accept?
We accept wire transfer, Zelle, Apple Pay, Venmo, Chime, Cash App, Bank Transfer and cryptocurrency. Institutional purchase orders are welcomed for qualified organizations.
Are your peptides suitable for human use?
Our products are sold for Both human use and research purposes.
How do I store peptides upon receipt?
Lyophilized peptides should be stored at -20°C. Reconstituted peptides require specific buffer conditions; detailed handling protocols accompany every order.
What is your return or replacement policy?
We replace any product that fails to meet documented specifications. Claims must be submitted within 14 days of delivery with supporting analytical evidence.
Do you offer custom synthesis services?
Yes. We coordinate custom peptide synthesis through certified manufacturing partners, managing quality verification and logistics on your behalf.
How can I contact your scientific support team?
Reach us via WhatsApp for instant chat, Telegram for secure messaging, or email for detailed documentation. All channels connect you directly with peptide specialists.